Customer service

Customer service Mon.-Fri. 9:00-18:00

Phone number Phone number

020 3322 1430 121doc
Buy with an online prescription
Payment options
Credit card cash on delivery Sofortuberweisung invoice
Finance / installment purchase

Evaluation of the quality of pharmacy service

Evaluation criteria Rating Stars
3.2 Stars
4.6 Stars
4.1 Stars
Customer service
4.8 Stars
3.8 Stars

Overall rating


4.1 from 5 Stars

5 review(s)

3 Review(s)

General information about this pharmacy

What is 121doc? is an online discreet treatment clinic registered in London, UK. 121doc has been a pioneer in international online medicine since 2003 and helps you to receive a quick and discreet medical diagnosis and care without having to go to the doctor or pharmacy in person. This online pharmacy specializes in selling medicines targeting many different problems for both men and women.

The doctors at 121doc only prescribe licensed and authorized medicines in the UK. That means you only get the quality products.

Below we answer the question of whether 121doc is the right online pharmacy for you. Is it safe to order medication there? How quickly are the medicines delivered? Read recent 121doc reviews where we provide you with our full info and analysis.

All parameters Properties
Return costs refundable
Delivery time express shipping
included in the price
Shipping countries
Coupon inaccessible
Bonus No
Website user friendly
Mobile site user friendly
App no app available
Online consultation Yes
Wishlist No
Health tips Yes
Minimum order no minimum value for an order
Newsletter -
Shipping Confirmation Yes
Shipment tracking Yes
Chat-Support Yes
Local pharmacies No
Email 0
Phone number 020 3322 1430
Address 144 Mitcham Road, London, SW17 9NH
Established 2003-01-01
Coordinates -
Total number of reviews 3 Review(s)
Total number of ratings 5 review(s)
Opening hours Customer service Mon.-Fri. 9:00-18:00

About 121doc

Benefits of 121doc

  • Wide range of products: 121doc offers a wide range of products, mainly in these areas: men's health, women's health, sexual health, general medicine, travel medicine and skin care
  • Transparent prices
  • Fast delivery (next working day)
  • High quality medicines
  • The UK Licensed Doctors
  • Friendly customer service available Monday to Friday, 9am to 6pm via live chat, phone and email
  • Multilingual service (total 10 languages)

How does 121doc work?

You can search for either a medication or a medical condition. To read general information about the drug or to buy this drug, enter the name of this drug in the search field on the home page and select the appropriate one from the list.

Then select the appropriate dosage and package size, click on "Continue to medical questions". You can either log in or order with a guest account. Delivery costs are included in the price. After you have entered your data, you should fill out a short online questionnaire with medical questions.

The doctor then automatically reviews the application to determine if you can safely use the drug. Payments are made by credit card, on account or in installments. After payment you will receive a confirmation email with the order number in your mailbox.

Is 121doc legit?

Before ordering this or that drug online, it is desirable to thoroughly examine an online pharmacy. This is the only way to avoid buying counterfeit medicines.

The 121doc website shows very transparently which licenses the provider owns. In addition, this website uses the latest industry standard security features to ensure that user and customer information is protected. The partner doctors and pharmacy are registered with all relevant regulatory authorities in the UK and European Union.

The fact that it has existed for more than 10 years and is recommended speaks about the seriousness of this online pharmacy.

Likewise, 121doc does not sell the prescription drugs without a prescription and has a customer service available from Monday to Friday from 9am to 7pm.

What experiences have customers had with 121doc?

On average, 121doc was rated 4.6 out of 5 and rated as "excellent". Based on 6,946 121doc experiences on Trustpilot. Status: April 2021.

The latest Reviews (3)

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I don't find the price-performance ratio that reasonable, but I can only confirm that the shipping was fast.


The service from 121doc is reputable and contact with the doctor is possible at any time. However, shipping with UPS was an impertinence. Therefore only 3 instead of 5 stars.


Fast processing, fast delivery and top quality of the medication


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Medicines offered